Aim & Scope
The International Journal of Quality and Service Sciences seeks to explore various aspects of quality and services as closely interrelated phenomena in the context of ongoing transformation processes of organizations and societies. Thus the journals' scope is not limited to micro perspectives of organizational and management related issues. It seeks further to explore patterns, behaviors, processes, mechanisms, principles and consequences related to quality and services in a broad range of organizational and social/global processes. These processes embrace cultural, economic, social, environmental and even global dimensions in order to better understand the past, to better diagnose the current situations and hence to design better the future. The journal seeks to embrace a holistic view of quality and service sector management and explicitly promotes the emerging field of ‘quality and service sciences’.The journal is an open forum and one of the main channels for communication of multi- and inter- disciplinary research and practices. [1]
2024
S Sodhay , L Kathuria , T Kaur , G Kaur
International Journal of Quality and Service Sciences , 2024
S Mandal , R Dubey , B Basu , R Raman
International Journal of Quality and Service Sciences , 2024
P Tavitiyaman , T Law , Y Fong , T Ng
International Journal of Quality and Service Sciences , 2024
Drivers of service ecosystem: moderating role of organizational culture in North Indian hotels
International Journal of Quality and Service Sciences , 2024
P Bhatnagr , A Rajesh , R Misra
International Journal of Quality and Service Sciences , 2024
Social media influencer marketing: science mapping of the present and future trends
M Fauzi , Z Ali , Z Satari , ... , M Omer
International Journal of Quality and Service Sciences , 2024
A cultural theory perspective to service expectations in restaurants and food services
Y Liao , E Soltani , F Li , C Ting
International Journal of Quality and Service Sciences , 2024
R Tabaeeian , M Mohammad Shafiee , A Ansari
International Journal of Quality and Service Sciences , 2024